Ephemera uses French sizing based on the below measurements.
To determine your size, take your bust, waist and hip measurements and find the below size that most closely corresponds with your personal measurements.
Using a tape measure, measure around your body. Ensure that the tape measure is level. Do not pull tightly on the tape measure. Let it gently and easily fall to the correct measurement.
Measure the circumference of your chest. Measure around the fullest part of the bust area, under your arm and over your shoulder blades.
Measure around your natural waist. The part where you are the most narrow through your middle, above your navel and below your ribcage.
Measure around the top of your legs and around the fullest part of your bottom.
We can help you determine what size is the best size for your body. We also offer style and fit advice to help you decide what style will best fit your body shape considering the cut and support qualities of each of our styles.
For a size consultation, please provide us with your bust, waist and hip measurements as well as your height.
For a style consultation, please also provide your measurements and give us a description of your body shape as well as what kind of fit you are looking for.
Please select your shipping destination from the below menu
Our online store is based in Australia and we ship worldwide to the destinations detailed in the menu above.
Once your order is confirmed, we pack and send your order within 24 hours.
Please ensure that your shipping address is correct before confirming your order. Unfortunately we cannot guarantee the modification of your delivery address once your order is confirmed.
Once the order is shipped we will communicate to you by email your tracking number which will allow you to track the delivery via the relevant transporters website.
Australian orders are shipped via the Australia Post Express Post service.
All international orders are shipped via DHL. For international orders, please provide a daytime address where someone will be available to sign for the delivery during working hours.
Your product is fully insured during transit, up until the moment that the order is received and/or signed for. Once the goods have been received, the responsibility for the goods is with the customer.
Ephemera accepts returns or exchanges should you not be entirely happy with your purchase.
If you wish to make a return or exchange, you are required to contact us by email at within 7 days of receiving your order. Please state the reason for your return or exchange, quoting your order number and we will proceed with the organisation of the return delivery.
For purchases made in Australia, we offer free return shipping and for size exchanges we also offer free shipping on the replacement item.
For purchase made outside of Australia, returns must be organised by the customer. We recommend sending international returns via a trackable method as EPHEMERA cannot be held liable in the event of the loss of an item occurring during an international return. Tracking details should be communicated to the Ephemera Online Store team via email. In the event of a size exchange, the customer understands that additional shipping fees may be charged for the shipment of the replacement item.
We do not refund the initial shipping charges paid for returned goods.
The goods must be returned to us within 28 days from the date of delivery. The goods must be returned in the order that you received them, that being new and unused and with the protective adhesive strip intact on the brief. Swimwear briefs should be tried on over underwear. Please return the goods with all tickets attached and intact and in its original packaging. Returns may not be accepted if the goods are not returned in the above condition.
For international returns please note that we do not refund any customs taxes or duties incurred during the return and exchange process. To recover these taxes and duties we recommend that you contact your local customs office.
Exchanges are subject to stock availability. In the case that an item is not available for exchange we will offer you a store credit or refund.
Refunds will be credited to the credit card used to make the original purchase.
Unfortunately Ephemera does not accept returns or exchanges on sale items.
Purchases made within Australia are inclusive of GST and are not liable for any additional taxes or duties.
All international orders are shipped on a Delivery Duty Unpaid (DDU) basis. This means that you may be liable for import taxes and duties when your order reaches reaches your delivery destination. For further information relating to import duties and taxes applicable in your country, please contact your local customs office.